Illinois State Veterinary Medical Association | 1121 Chatham Road Springfield, IL 62704

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Category: Technicians and Practice Personnel

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Veterinary Technician - Elk Grove Veterinary Specialty & Emergency

Veterinary Technician - Elk Grove Veterinary Specialty & Emergency

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Elk Grove Veterinary Specialty & Emergency is hiring a full-time entry level Veterinary Technicians!

Responsibilities and Duties:
This is a crucial role in the success of Elk Grove Veterinary Specialty & Emergency. You serve as an integral member of this team, supporting the Client Service Representatives, the Technicians, and the Veterinarians. This position requires a love of animals and the ability to warmly welcome and compassionately care for a wide variety of pets. This position also requires excellent communication and client-service skills to answer phone calls, retrieve histories, facilitate transactions, admit and discharge pets and reassure nervous clients that their pets will be well cared for.

Qualifications and Skills
• Education equivalent to the completion of the 12th grade.
• Previous experiencing as an assistant or technician strongly preferred.
• Flexible availability including overnights, weekends, and holidays. Rarely, on-call may be required.
• Excellent animal-handling skills, with an emphasis on fear free techniques, and the ability to properly restrain patients.
• Ability to complete assigned tasks in the time allotted without direct supervision.
• Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills, as gossiping or triangulated conversations will not be tolerated.
Visit our website for more information about our Hospital! https://www.elkgrovevse.com/

Feel free to apply directly or email your resume to mallory.baskin@pathwayvets.com.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Here: https://www.click2apply.net/bjnc32wqj8pwfr59
09/25/2020
Lead Veterinary Technician - Elk Grove Veterinary Specialty & Emergency

Lead Veterinary Technician - Elk Grove Veterinary Specialty & Emergency

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Generous bonus available for the successful candidate!!

Elk Grove Veterinary Specialty & Emergency is hiring a Lead Veterinary Technician to join our amazing team!

The Lead Technician plays an important role in clinical and patient-care activities, as well as in training other technical and supportive staff. Serving as the "glue" that holds the successful practice together, the Lead Technician is generally the most accessible to other employees as a means of support and training. The Lead Technician anticipates the needs of the veterinarians, staff, and clients. Responsibilities include continually finding ways to operate and deliver service more efficiently.

Our ideal candidate:
• Excellent interpersonal communication skills
• A commitment to outstanding client service
• Licensed/Certified Veterinary Technician preferred

Requirements:
• Previous leadership experience as a lead technician
• Previous experience with training protocols and development of SOPS
• Flexible Schedule (nights, weekends, holidays)
• Direct communication
• Ability to work independently without direct supervision

At Elk Grove, we pride ourselves on offering a comfortable, friendly, and respectful work environment. We operate in parallel with our core values and hold each other accountable. We celebrate birthdays, pregnancies, milestones, and major life accomplishments!

Visit our website for more information about our Hospital! https://www.elkgrovevse.com/

Feel free to apply directly or email your resume to mallory.baskin@pathwayvets.com.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Here: https://www.click2apply.net/mr269k8j8qw7bnzw

PI124035918
09/25/2020
Customer Service Representative - Elk Grove Veterinary Specialty & Emergency

Customer Service Representative - Elk Grove Veterinary Specialty & Emergency

Elk Grove Veterinary Specialty & Emergency is hiring an experienced Customer Service Representative to join our amazing team!

At Elk Grove, we pride ourselves on offering a comfortable, friendly, and respectful work environment. We operate in parallel with our core values and hold each other accountable. We celebrate birthdays, pregnancies, milestones, and major life accomplishments! We invest in our staff and offer professional growth and development options for all levels.

The CSR is responsible for overseeing the schedule and staffing needs of the CSRs, handling client complaints, training and cash office duties. Our ideal candidate enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions.

Our ideal candidate:
• Recent experience as a veterinary receptionist or medical office receptionist
• Exceptional customer service and communication skills
• Is self-motivated and able to work independently
• Is a great team player
• Has experience with answering multi-phone lines
• Has basic knowledge of Microsoft Office
• Is familiar with standard office equipment

Responsibilities include, but are not limited to:
• Telephone communications
• Client Relations
• Hospitality
• Computer use and Maintenance
• Client Education
• Procedures and Protocols
• Record Keeping and Filing
• Patient Admit and Discharge

We offer competitive benefits not only for you but for your pets too! Full-time employees are eligible for BlueCross BlueShield medical/vision/dental, 401k, paid parental leave and PTO/sick time. We also honor 6 paid holidays which are paid at a rate of 2.5x regular shift for those who work a holiday shift.

Feel free to apply directly or email your resume to mallory.baskin@pathwayvets.com.
Apply Here: https://www.click2apply.net/2mk5mfhy43smnwz2

PI124035783
09/25/2020
Work from Home as a Veterinary Technician

Work from Home as a Veterinary Technician

The Veterinary Information Specialist position is responsible for responding to incoming cases on Pet
Poison Helpline and SafetyCall’s industry side via the telephone, email, and chat applications regarding
potential toxic exposures, poisonings and other adverse events from pet owners and veterinarians related
to various household and consumer products, animal health products, plants, OTC products, dietary
supplements, prescription drugs, and other chemical exposures. Specialists take full histories and details
of the events, triage the cases and provide accurate medical, health and safety information to the callers.
Specialists document each case in an electronic record and follow up as necessary to ensure the wellbeing of the animals and facilitate adverse event reporting on the industry side.

Schedule
Full-time, 40 hrs/week. Positions do not have a set schedule. Shift times and shift days will vary and
include weekends, typically 2 per month and up to 3 during our busy season, and some holidays.
Evenings: Available shifts are 8 ½ hours long and shifts range from 2pm-2:30amCST. While we may be
able to work with some scheduling restrictions, flexibility in availability is highly preferred as we operate
24/7. Overnights are not required.
Floats: Available shifts are 8 ½ hours long and shifts range from 8am-12:30amCST. While we may be able
to work with some scheduling restrictions, flexibility in availability is highly preferred as we operate 24/7.
Overnights are not required.

See our website for more details! https://safetycall.com/about/careers/

Interested candidates should submit their resume and cover letter or introductory email to
careers@safetycall.com. Introductions should include which position is of interest, your availability and
any scheduling restrictions, and why you are a good fit for the remote position if applicable. Our team will review each submission and contact the candidates that most closely match the qualifications.
09/17/2020
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